Question 1

Will a lower-toxicity clean work as well as traditional cleaning?

Accepted Answer

Lower-toxicity products are very effective for routine cleaning and ongoing maintenance, especially in homes that are cleaned consistently. In homes with heavy buildup or long-term staining, some areas may have limits without harsher methods we don’t use. Our focus is maintaining a clean, healthy home—not forcing results at any cost.

Question 2

Do you offer one-time and recurring cleaning?

Accepted Answer

Yes. We offer one-time deep house cleaning as well as recurring weekly, biweekly, and monthly home cleaning. Most clients see the best results with consistent maintenance.

Question 3

What should I expect from a deep house cleaning?

Accepted Answer

A deep house cleaning is a more detailed, clean of the home, including kitchens and bathrooms, and focuses on buildup beyond routine maintenance. Add-on services are available for areas that require extra time or specialized attention.

Mold remediation or restoration-level cleaning is not offered.

Question 4

Are inside ovens, fridges, or cabinets included in standard or deep cleaning?

Accepted Answer

Inside ovens, refrigerators, and cabinets are not included in standard or deep house cleaning. These services are available as add-ons.

Question 5

How is pricing determined?

Accepted Answer

Pricing is based on the size and condition of the home, frequency of service, and selected add-ons. Clear pricing is provided before service begins.

Question 6

Can pricing change if a home needs extra time?

Accepted Answer

Occasionally, a home may require additional time due to its condition or scope. If that happens, we’ll always communicate and confirm any price adjustment before continuing.

Question 7

Is a card on file required to book?

Accepted Answer

Yes. A valid credit or debit card is required to secure your appointment and may be kept securely on file for payment after service.

Question 8

Are deposits required?

Accepted Answer

Some services, such as one-time deep cleanings or larger jobs, may require a deposit at booking. This will always be communicated in advance.

Question 9

Do I need to be home during the cleaning?

Accepted Answer

No. You don’t need to be home. Many clients provide access instructions in advance. You or your children are welcome to be home during service, as long as active work areas are kept clear for safety and efficiency.

Question 10

Do pets need to be secured during cleaning?

Accepted Answer

Yes. For everyone’s safety and to ensure a thorough clean, pets must be secured or placed in a separate area during service. If this isn’t possible, please let us know in advance.

Question 11

Do you bring your own supplies and equipment?

Accepted Answer

Yes. We bring our own cleaning products and equipment unless otherwise discussed in advance.

Question 12

Our cancellation policy

Accepted Answer

We require a minimum of 24 hours’ notice to cancel or reschedule an appointment. Cancellations made with less than 24 hours’ notice, or missed appointments, may result in a cancellation fee charged to the card on file. This helps us respect our team’s time and availability.

Question 13

Are you insured?

Accepted Answer

Yes. Crunchy Cleaners is fully insured for residential cleaning services.

Answers to common questions

Find quick, clear information to help you get started

Will a lower-toxicity clean work as well as traditional cleaning?

Do you offer one-time and recurring cleaning?

What should I expect from a deep house cleaning?

Are inside ovens, fridges, or cabinets included in standard or deep cleaning?

How is pricing determined?

Can pricing change if a home needs extra time?

Is a card on file required to book?

Are deposits required?

Do I need to be home during the cleaning?

Do pets need to be secured during cleaning?

Do you bring your own supplies and equipment?

Our cancellation policy

Are you insured?

Answers to common questions

Find quick, clear information to help you get started

Question

Will a lower-toxicity clean work as well as traditional cleaning?

Question

Do you offer one-time and recurring cleaning?

Question

What should I expect from a deep house cleaning?

Question

Are inside ovens, fridges, or cabinets included in standard or deep cleaning?

Question

How is pricing determined?

Question

Can pricing change if a home needs extra time?

Question

Is a card on file required to book?

Question

Are deposits required?

Question

Do I need to be home during the cleaning?

Question

Do pets need to be secured during cleaning?

Question

Do you bring your own supplies and equipment?

Question

Our cancellation policy

Question

Are you insured?